Gift Card

Please Note:

All Sale Purchases Are Final: Returns or exchanges cannot be made on items bought during the sale.

Discount Restrictions: Sale discounts cannot be combined with the Bundle Up & Save promotion.

Exclusions Apply: Our latest stripes and styles are not included in the sale discount

• Buy 2 bags, get 15% off
• Buy 3 bags, get 20% off
• Buy 4+ bags, enjoy 25% off

The more you bundle, the more you save!

*Does not combine with Black Friday Warehouse Sale.

Complimentary standard shipping on Australian orders over $130, unless advertised otherwise.

Complimentary standard shipping on International orders over AUD 200, unless advertised otherwise.

Any international customs duties or taxes are the responsibility of the customer.

Our packaging isn't harmful to the planet. It's Earth-saving, home-compostable, zero-waste - the way it should be.

We ship through Australia Post and its international partners.

Recycled nylon is a sustainable material that is made from waste - like old carpets, fishing nets and industrial scraps. Similar to virgin nylon, it's still durable and versatile but eliminates extra resources, greenhouse gas emissions, energy consumption, pollution and landfill.

Due to the up-cycled nature of this material the bag may have minor imperfections - these are not considered defects but rather unique qualities.

All EAU BAGS are slow made, handmade in India from recycled nylon material.

They are eco-friendly and built to stand the test of time, ensuring they will become your reliable companion from here on out.

They distress naturally and may have minor imperfections, but that’s what makes them unique; these are inherent qualities of their character and charm.

Each EAU BAG is delivered flat to minimise packaging and reduce unnecessary space in transport. It doesn't take long for your bag to take shape — fill it with a towel for up to one hour.

To clean them, spot it with a damp cloth.

To keep them colourful, avoid long-term direct sun exposure.

To love them, keep them by your side at all times.

Our bags are handcrafted with love from recycled nylon material, and have unique imperfections that are inherent qualities of each piece. We stand by our product 100% and want you to be happy but cannot guarantee absolute perfection due to the nature of these handmade creations.

Unfortunately, we cannot accept returns for the following reasons:
* Pulls on the Stitch Line
* Holes Smaller than 5mm
* Variation in Fabrication Colours
* Textural Variances
* Natural Markings
* Handmade Size Deviations
* Weaving Patterns
* Thread Ends
* Fading over Time
* Slight Shape Variations
* Surface Texture

Please read more here.

Returns & Refund Policy

Sale Items - All sale purchases are considered final, and we kindly ask customers to carefully review their selections before making a purchase. 

Change of Mind - We offer a 7-day return policy. Please note that shipping returns are generally at the customer's expense unless an alternative arrangement has been mutually agreed upon.

Faulty and/or Damaged - Please be aware that, due to the unique nature of our items, our return policy is tailored to address specific aspects of the craftsmanship. Unfortunately, we cannot accept returns for the following reasons:
*Pulls on the Stitch Line
* Holes Smallerthan 5mm
*Variation in Fabrication Colours
*Textural Variances
*Natural Markings
*Handmade Size Deviations
*Weaving Patterns
*Thread Ends
*Fading over Time
*Slight Shape Variations
*Surface Texture

We gladly accept returns, offering a full refund along with covering the shipping costs with a prepaid shipping label, for significant manufacturing defects.

Please read more here.