Our artisans pour their passion into every stitch, crafting each of our bags with care. Handcrafted in India, our bags are a reflection of the timeless beauty found in slow and sustainable fashion.

Every bag we create tells a story, given a second chance at life by being made from recycled nylon. What was once an old carpet, fishing net, or scrap material has been lovingly transformed into one of our Eau Bags.

The unique character of recycled nylon means that no two bags are exactly alike. You may notice minor imperfections—these are not flaws, but rather the raw beauty of their past life, adding to their distinctive charm.

We invite you to embrace these minor imperfections, as they mirror the uniqueness in all of us.

Commonly asked questions

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What is recycled nylon material?

Recycled nylon is a sustainable material that is made from waste - like old carpets, fishing nets and industrial scraps. Similar to virgin nylon, it's still durable and versatile but eliminates extra resources, greenhouse gas emissions, energy consumption, pollution and landfill.

Due to the up-cycled nature of this material the bag may have minor imperfections - these are not considered defects but rather unique qualities.

How are the bags made?

Each bag is slow-made, handmade in India. Our manufacturer is a leader in creating premium sustainable products and boasts over three decades of experience.

What types of imperfections can be expected in recycled nylon bags?

Our bags are handcrafted with love from recycled nylon material, and have unique imperfections that are inherent qualities of each piece. We stand by our product 100% and want you to be happy but cannot guarantee absolute perfection due to the nature of these handmade creations.

Unfortunately, we cannot accept returns for the following reasons:
* Pulls on the Stitch Line
* Holes Smaller than 5mm
* Variation in Fabrication Colours
* Textural Variances
* Natural Markings
* Handmade Size Deviations
* Weaving Patterns
* Thread Ends
* Fading over Time
* Slight Shape Variations
* Surface Texture

Please read more here.

How do I take care of my bag?

All EAU BAGS are slow made, handmade in India from recycled nylon material.

They are eco-friendly and built to stand the test of time, ensuring they will become your reliable companion from here on out.

They distress naturally and may have minor imperfections, but that’s what makes them unique; these are inherent qualities of their character and charm.

Each EAU BAG is delivered flat to minimise packaging and reduce unnecessary space in transport. It doesn't take long for your bag to take shape — fill it with a towel for up to one hour.

To clean them, spot it with a damp cloth.

To keep them colourful, avoid long-term direct sun exposure.

To love them, keep them by your side at all times.

How can I track my order?

Your tracking details will be provided upon purchase. We use Australia Post for all deliveries - locally and internationally.

For more information on shipping, please visit our Shipping & Returns page.

How long does shipping take?

You can expect standard shipping to take up to four business days. Express shipping can be up to 1-2 business days.

For more information on shipping, please visit our Shipping & Returns page.

Tell me more about returns.

Returns & Refund Policy

Change of Mind - We offer a 7-day return policy. Please note that shipping returns are generally at the customer's expense unless an alternative arrangement has been mutually agreed upon.

Faulty and/or Damaged - Please be aware that, due to the unique nature of our items, our return policy is tailored to address specific aspects of the craftsmanship. Unfortunately, we cannot accept returns for the following reasons:
*Pulls on the Stitch Line
* Holes Smallerthan 5mm
*Variation in Fabrication Colours
*Textural Variances
*Natural Markings
*Handmade Size Deviations
*Weaving Patterns
*Thread Ends
*Fading over Time
*Slight Shape Variations
*Surface Texture

We gladly accept returns, offering a full refund along with covering the shipping costs with a prepaid shipping label, for significant manufacturing defects.

All sale purchases are considered final, and we kindly ask customers to carefully review their selections before making a purchase. 

Please read more here.